150 Spring St Floor 2, New York, NY 10012, USA
The BEST customer service ever. I called for an inquiry and Jaylin was so warm and helpful! Answered all of my questions and set me up with an appointment same day! 10/10 would recommend! Definitely feel like a valued client.
Located at 150 Spring St Floor 2, New York, NY 10012, StudioMD is a skin care clinic that offers various facial treatments. As a part of the 'Spa Near Me' category, this establishment aims to provide skin care solutions to its clients.
StudioMD has received mixed reviews, with some clients praising their customer service, particularly the helpfulness of staff members like Jaylin, while others have expressed dissatisfaction with the quality of certain treatments, specifically the hydra facial.
Services and Features:
Customer Reviews:
The clinic has received contrasting feedback. Some clients have praised the warm and helpful customer service, noting that staff members are responsive and accommodating. However, other clients have reported negative experiences with specific treatments, particularly the hydra facial. These clients have mentioned concerns about the duration and quality of the treatment, as well as post-treatment irritation. There are also reports of issues with refund policies.
For bookings or inquiries, you can contact StudioMD at (212) 219-1990 or +1 212-219-1990.
StudioMD offers skin care treatments in New York City. While some clients have had positive experiences with the customer service, it is important to consider the mixed reviews regarding treatment quality before making a decision. As always, it is recommended to research and consider multiple sources when choosing a skin care clinic within the 'Spa Near Me' category.
150 Spring St Floor 2, New York, NY 10012, USA
Get directionsThe BEST customer service ever. I called for an inquiry and Jaylin was so warm and helpful! Answered all of my questions and set me up with an appointment same day! 10/10 would recommend! Definitely feel like a valued client.
Feb 20, 2025 · Simran SidhuThis place happens to be close to where I live so I tried their hydra facial. It was not my first time getting this treatment, but literally the whole facial lasted 10 mins, it felt rough, and my skin looked irritated. I never write bad reviews but as someone who works in dermatology, this is just not acceptable. I was looking forward to this but personally, I would never come back here. I called them and they offered me a refund for 2/3 package I bought online but they should really have refunded me the whole thing out of courtesy. Just bad business and customer service overall. So disappointed.
Apr 19, 2024 · Charles JovellanoBad scheduling. I made an appointment days in advance and received numerous reminders of my appointment time. 40 minutes before the actual appointment, I got a text asking if I can come in 45 minutes later than scheduled. I could not due to childcare arrangements. I asked what time they advise I come in, they said 45 minutes later, then said they could not guarantee timing at all. They offered a virtual consultation instead, which did not work for me as I was on the move. So I had to cancel this appointment, which I made 10 days prior, on a last minute notice.
Apr 26, 2024 · Anastasia MillarPoor customer service, and the treatment didn’t work at all. Went to get a mole removed and the technician jabbed me with local anesthetics without much warning, which was fine. Then she started using the mole removal laser immediately, again without warning, which was quite painful. She said “it’s not supposed to hurt” and continued with the treatment. Only after the procedure was over she told me it most likely won’t remove the mole and it will be discolored. So I paid $400 to sit through pain and I still have my mole. Do not recommend.
May 29, 2023 · Bojan StefanovićDr Feng did an amazing job with Botox treatment on my face. It was my first time trying out Botox and I had a wonderful experience with Dr Feng. She is inherently skilled at it knows exactly how to administer Botox in all the right places and in all the right proportions.
Dec 06, 2023 · Ishita Arora
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