Kingsland Buildings, 315 Church St fl 2, New York, NY 10013, USA
Just finished the Hydrafacial with Rowena, and really have to say how disappointed I was with the service. She was extremely rude, antsy and rushed me out of the room. Didn't properly treat the entire face and did 20 minutes of minutes of red light while doing nothing plus the attitude- For 300$ I don't believe this is appropriate behavior to a customer. I have done many facials and medi- spa treatments before and haven't experienced this type of attitude towards a client.
Rowena Woo, Facials, located at Kingsland Buildings, 315 Church St fl 2, New York, NY 10013, provides a range of facial treatments. The services include, but are not limited to, the Deep Pore Cleansing Facial and Hydrafacial. Customer reviews indicate a varied experience.
Some clients have reported a positive experience, highlighting Rowena's kindness and focus during treatments, particularly the Deep Pore Cleansing Facial. These clients appreciated her recommendations for skin care and preparation for future treatments. They also mentioned the quality of the advice given.
However, other clients have expressed dissatisfaction, particularly with the Hydrafacial service. They described experiences where they felt rushed, that the face was not fully treated, and that the demeanor of Rowena was rude. Some clients felt that the service did not match the price point.
Key points from customer reviews:
The reviews suggest a range of customer experiences, with some finding the treatments effective and the service satisfactory, while others have reported negative experiences regarding the service and demeanor.
For inquiries or to schedule an appointment, you can contact Rowena Woo, Facials at (212) 334-3774 or +1 212-334-3774.
Prospective clients should consider the varied customer experiences reported when making a decision.
Kingsland Buildings, 315 Church St fl 2, New York, NY 10013, USA
Get directionsJust finished the Hydrafacial with Rowena, and really have to say how disappointed I was with the service. She was extremely rude, antsy and rushed me out of the room. Didn't properly treat the entire face and did 20 minutes of minutes of red light while doing nothing plus the attitude- For 300$ I don't believe this is appropriate behavior to a customer. I have done many facials and medi- spa treatments before and haven't experienced this type of attitude towards a client.
Jan 24, 2025 · Kim ShuiRowena does a fantastic job! I had my first Deep Pore Cleansing Facial with her a few months ago and she was very kind and focused. She had good recommendations for keeping my skin clear and recommended drinking a lot of water before my next facial, which is great advice to make the facial better/less painful! I will be continuing to see Rowena for the facials. Definitely recommend!
Mar 15, 2019 · Sophie DubuissonI’ve been seeing Rowena for the last year or so and my skin has never looked better! Her facials are amazing, my skin often looks better even that day. Seeing her regularly has transformed my skin. She’s also lovely to chat with as she does the facial!
Aug 25, 2022 · Andree GonzalezI’m 55 and have been going to Rowena for about 15 years. Although Rowena has some high profile clients, and the charge for her facial isn’t small, I’m a normal person employed in the public service who doesn’t even wear make up or buy new clothes regularly. But my skin matters to me. And Rowena gets that. So I get a wonderful, thorough, deep pore, facial cleaning from Rowena about 6 times a year. She’s gentle and funny, and supremely kind.
Jul 25, 2019 · Heidi SlatkinRowena is a lovely-bubbly lady. She thoroughly cleansed my skin with her extraordinary extracting skill. I was hesitant at first because of the price, but had to revisit her after witnessing amazing result upon my skin. After our second session, I knew I made an excellent choice again. The redness lasts about three days, but your skin will magically heal without any scars or wounds in a week. Be patient and get excited to see the amazing result! :DD
Jul 24, 2021 · Changmo Kang
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