218 Grand St, New York, NY 10013, USA
We went in for the $55 facial but kept getting upsold until we left with a $157 bill. I have zero clue what they put on my face (they didn’t answer when I asked) but it broke me out horrendously. I will now need to see a dermatologist to fix what they did.
Natural Beauty, operating within the "Spa Near Me" category, is located at 218 Grand St, New York, NY 10013, USA. They offer facial and massage services. You can contact them at (347) 463-8802 or +1 347-463-8802.
Customer reviews present a mixed view of Natural Beauty. Some customers have reported negative experiences, particularly regarding the facial services. One reviewer described feeling pressured into purchasing additional services, resulting in a significantly higher bill than initially expected. They also reported a negative skin reaction to the facial, requiring a visit to a dermatologist. The reviewer also stated staff did not provide information about the products used.
However, other customers have praised the massage and facial services. One reviewer described the spa as a "hidden little gem" and highlighted the skill of the staff, specifically mentioning May for facials and April for massages. They noted April's ability to relieve knots and apply appropriate pressure. This customer also praised the spa's prices and expressed a desire to return.
Based on the available reviews, Natural Beauty offers both facial and massage services. Potential customers should be aware of the reported inconsistencies in service quality and the possibility of being upsold. It is recommended to clarify pricing and product information before receiving services. The massage services appear to be well-regarded, while the facial services have received mixed reviews. Potential customers may want to consider these varying experiences when making their decision.
218 Grand St, New York, NY 10013, USA
Get directionsWe went in for the $55 facial but kept getting upsold until we left with a $157 bill. I have zero clue what they put on my face (they didn’t answer when I asked) but it broke me out horrendously. I will now need to see a dermatologist to fix what they did.
Feb 15, 2025 · MaryHidden little gem. I got a facial from May and massage from April. They know what they are doing, April are able to get all the knots out and knows the pressure point. Excellent place with good prices. Will visit again!!
Feb 11, 2022 · Feng CMy partner and I stumbled upon them randomly as we walked by and took a chance as there weren’t many reviews online. It turned out to be a great find, a smaller shop but a gem! My partner and I came here twice and both times the technicians were very friendly and thorough. The facilities are clean and comfortable. They offer a special promotion of $55 for a facial which includes extractions, steaming, cleansing, hydration and also brow clean up and facial and shoulder massage. The two ladies Apple and May knows what they are doing and spends a lot of time on each part of the treatment. For $10+ we also added in a serum for extra anti-inflammation and scar removal. Both times, we left the spa feeling like our faces are refreshed. We would have gotten the package if we are in NY more consistently because of the quality of treatment and value we received. They do try to get you to sign up for the package or add on a few items a few times during the session which is the one caveat but otherwise the ladies are friendly and mean well.
Dec 05, 2023 · Lesley YuenThis is my second time coming to this spa and will definitely be back! The facials are extremely relaxing and you'll walk out absolutely glowing. Joey was extremely professional and made it easy to schedule my next visit.
Apr 30, 2024 · Christina GestalReally enjoyed my experience here. The ladies are really amicable and welcoming when I asked for facial cleaning and eyebrow plucking. They have really soothing music and would strike up conversations with you while they are doing their procedures. Really relaxing to enjoy my day off here.
Dec 25, 2023 · Edward
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