Labelle MedSpa

Horrible customer service - they are incredibly rude and defensive, don’t follow up when you ask them for before and after pictures and worst of all, results don’t last. Yes, you need a touch up, but for results to fade after 2 weeks - never experienced that before… Read the comments below and save your money and peace of mind.

Very disrespectful very racist I called to book an appointment I was giving a time them a few moments later it was changed I ask why because I work and the next available appointment I could not do I was shout at disrespected and the phone hang up I’m calling back and no answer I pay $375 for a service with no refund

The worst service ever, they are very irresponsible . I tried to contact them after they cancelled my appointment and they didn’t answer the phone, also they told me that they would reschedule my appointment and I didn’t get any calls from them.Don’t waste your money with them.

I had ombre brows done two weeks ago. The place was clean and the staff was professional and courteous. My technician was very sweet and gentle she showed alot of concern about my pain and comfort during the procedure. She did brow mapping and we made the adjustments accordingly. During the procedure however, she stated that the ink wasn't taking to one brow as it did the other and I suggested that maybe she could try a darker shade. I wasn't too pleased at that as I think she should know her craft but I let it slide. I left the office not too happy with what my brows looked like but I decided to trust the process. Also I was not given any after care instructions. I initially chose this place because of the reviews I read about Farah and I asked if she was the one to do my brows they said no but the other person is just as good. I went through the 10 days 😪 process and after the scabs fell off I was disappointed to not see much if any difference with my brows. I read that there was a ghosting stage but after 14 days still no difference. I called the spa and sent pictures in, I was told that my skin may be oily and I should come in for the follow up so they could correct it. I actually have combination skin. I asked if the same person would be doing it and they said yes which I told them no I'm not interested . I followed up by asking if I could have Farah do the correction but was told that she no longer works there. I believe the reviews I read were written during Farah's time there. This is not a cheap procedure so be very careful about where you get your brows done. No one has acknowledged that I had a procedure done because there is nothing to acknowledged. Super disappointed.

I normally don’t write reviews but I had to write this one about Farrah, when I say attention to details that is Her, very professional and she made me feel very comfortable before, during and after the procedure. She’s great at what she does and my eyebrows are beautiful. I had done Microblading a couple years before but it didn’t compare to Farah’s work, my eyebrows look beautiful.