Haven

An honest and true review: 1. Haven is a BEAUTIFUL location. It’s very serene and warm. The people on the front desk were very attentive and kind, and made sure I was taken care of to start my appointment. They had a great lobby with tea and snacks provided for. 2. With everything so professionally done, I was caught off guard when my nail technician asked me what services I needed to get done. Part because I didn’t know the name of the services I had booked, part because I thought they should know already because it was communicated to them. 3. The service was great for the most part. My nail technician took care of me. The only negative part of the experience was when I was getting my manicure done. I had given the technician a heads up that I’m REALLY picky with the shape of my nails. Like I want it perfect; especially since I used to do my own nails and also I will have my nails for about 3 weeks. At first, she was cooperative, then when it came to my other hand and I said it needed to be shaped more evenly. She said it’s good. I said no it’s not. She explained how it’s okay because it’s about how people see it. But I could see with my own eyes my nails were uneven and I responded that *I* will be seeing it. She was not happy, but did it anyway. I just didn’t appreciate that exchange. When I got home, I felt the edge of my nails bumpy…. Thank God I had the nail file they gave and was able to fix it myself. Because if not, it would have driven me crazy!! The last thing I would say is because I am new to getting my nails done, I would take note of how long it lasts (gel nails). For this particular salon, it lasted about 10 days before the gel chipped. Which I think is not the best.

This is one of my favorite spas in NYC! The staff is kind and knowledgeable and the space is beautiful. It's nice that you can get so many different treatments at one spa. I love the Geek Massage and Younger Longer Facial.

Haven Spa is a hidden gem in Noho. I had a wax and the 80 Minutes in Haven Facial. Both services were incredible and both practitioners were some of the best I have ever had. I love the variety of treatments offered here and the space is super clean. I had a fantastic experience from start to finish and would highly recommend. I especially love the nail salon area which is great for working, meetings or friend group events!

I got the European pedi done by Raquel. The water was hot (I recommend telling them to make it warm.) Both of my big toes hurt due to the cuticle cut she did. However, she scrubbed my feet extremely well.

I’ve been to Haven many times for massages. This most recent was my last. There is just no justification of price to the quality. They start the massages late. They didn’t honor the promo code with no advance explanation. For the prices they’re charging, you can find better elsewhere.