28 W 48th St #3fl, New York, NY 10036, USA
First time ever getting Botox, and I had a bad reaction to it, including a headache for 2 weeks. I called and left several messages with no response. Finally after the 4th day of calling, someone called me back. I was told she would call me back after looking into it. I never received a call back from her. I ended up going to the spa for my 2 week after Botox appointment, where they needed to touch up, but they couldn’t due to my bad reaction. She did not want to compensate me in any way, telling me I had had “all I was going to have” and I was “absolutely not getting anything back” even though I wasn’t able to finish the procedure with visible lines left. She was incredibly rude and inconsiderate to me. I left the spa and will NOT be back. In my opinion, they care more about their money than they do their customers. Choose somewhere else for your services.
Diamond Wellness Spa is a premier destination for those seeking ultimate relaxation and rejuvenation in the bustling city of New York. Nestled at 28 W 48th St #3fl, Diamond Wellness Spa provides a haven away from the city's fast-paced lifestyle, offering an array of services designed to cater to your physical, emotional, and mental well-being. Whether you're looking for a therapeutic massage, a rejuvenating facial, or a nonsurgical beauty treatment like Botox, Diamond Wellness Spa ensures a personalized experience that exceeds expectations.
The spa's environment is carefully curated to promote tranquility and luxury. Upon arrival, guests are greeted by a welcoming atmosphere with soothing music, soft lighting, and aromatic scents that immediately transport you into a state of calm. The private treatment rooms are designed to offer maximum comfort and confidentiality, ensuring that each guest feels pampered and cared for every step of the way.
Diamond Wellness Spa offers an extensive range of services to meet diverse wellness needs:
Customer feedback highlights the spa's commitment to excellence. Many guests praise the serene atmosphere, professional staff, and exceptional service quality. One visitor shared their experience of a fantastic foot massage, noting the clean, quiet, and private setting, as well as the warm and welcoming demeanor of the staff. They left with a desire to explore other services offered by the spa. While there have been isolated instances of negative experiences, such as poor customer service during a Botox reaction, Diamond Wellness Spa remains dedicated to upholding its reputation for delivering high-quality care in a compassionate manner.
Diamond Wellness Spa stands out as a trusted name in the wellness industry, combining expertise, innovation, and personalized attention to help you achieve your beauty and health goals. Whether you're seeking relaxation, rejuvenation, or transformation, Diamond Wellness Spa is your go-to destination for an unforgettable wellness experience in New York City.
28 W 48th St #3fl, New York, NY 10036, USA
Get directionsFirst time ever getting Botox, and I had a bad reaction to it, including a headache for 2 weeks. I called and left several messages with no response. Finally after the 4th day of calling, someone called me back. I was told she would call me back after looking into it. I never received a call back from her. I ended up going to the spa for my 2 week after Botox appointment, where they needed to touch up, but they couldn’t due to my bad reaction. She did not want to compensate me in any way, telling me I had had “all I was going to have” and I was “absolutely not getting anything back” even though I wasn’t able to finish the procedure with visible lines left. She was incredibly rude and inconsiderate to me. I left the spa and will NOT be back. In my opinion, they care more about their money than they do their customers. Choose somewhere else for your services.
Mar 28, 2025 · Joanne LambFantastic foot massage! I'll definitely return to test some other services. Clean, quiet, private rooms, and extremely pleasant personnel.
Sep 19, 2024 · Daniel HansenFirst time based on a recommendation.. staff was professional and the person that was assigned to me listened to my issues, showed concern and we went over her technique before she started. The location was clean and linen smelled fresh, that was one of the most important to me.
Feb 23, 2024 · The RichGreat massage ! Great service and friendly happy Asian masseuses. New beautiful new parlor. Highly recommended
Jan 10, 2024 · John DamicoClean and beautiful place. Warm and nice service. Very good experience.
Mar 14, 2024 · Bxing Chen30 W 48th St #1, New York, NY 10036, USA
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