277 1st Ave. 2nd Floor, New York, NY 10003, USA
I had an extremely disappointing and painful experience at Angel Hands Wellness Spa. I was looking forward to a relaxing massage, but what I received was anything but. From the start, my masseuse applied an excessive amount of pressure, digging into my back and neck so intensely that I was in immediate discomfort. I repeatedly tried to communicate that the pressure was too much, but due to a clear language barrier, I don’t believe she understood me. Unfortunately, she continued with the same level of force, and the pain became unbearable. I ultimately had to stop the massage early because I couldn’t take it anymore. When I sat up, I felt extremely dizzy and lightheaded, to the point where I had to lie back down for a moment just to regain my composure. Now, four days later, I am still experiencing significant pain, especially in my neck and upper back. If this discomfort doesn’t subside soon, I may need to visit an urgent care clinic to make sure I haven’t sustained a serious injury. While I understand that this spa offers lower-priced services, the quality of care and the lack of communication make it completely not worth it. A massage should leave you feeling relaxed and rejuvenated, not in worse condition than when you arrived. I rarely leave reviews, but this experience was so bad that I feel obligated to warn others. If you’re considering getting a massage here, I highly recommend looking elsewhere for a place that prioritizes customer comfort and safety.
Angel Hands Wellness, located at 277 1st Ave. 2nd Floor, New York, NY 10003, offers massage therapy services. As part of the "Spa Near Me" category, this establishment provides wellness and massage options.
You can contact them at (212) 460-5512 or +1 212-460-5512 for appointments and inquiries.
Customer reviews present mixed experiences. Some clients express significant dissatisfaction, reporting painful massages due to excessive pressure and communication barriers. One reviewer described experiencing dizziness and lightheadedness after their massage and continued pain requiring potential medical attention. They advised against visiting the spa, emphasizing concerns about customer comfort and safety.
However, other customers have had positive experiences. They praise the spa's cleanliness, professional team, and effective massages, particularly for those who prefer firm pressure. The affordable pricing, especially the 90-minute massage option, is also highlighted.
It's important to note that customer experiences vary. Potential clients should consider both positive and negative reviews before making a decision. The spa offers affordable massage options, but the range of experiences indicates that individual results may differ.
Angel Hands Wellness offers massage services at a competitive price, but customer feedback highlights a range of experiences. Potential customers are advised to contact the spa directly for detailed information and to consider the diverse reviews before scheduling an appointment.
277 1st Ave. 2nd Floor, New York, NY 10003, USA
Get directionsI had an extremely disappointing and painful experience at Angel Hands Wellness Spa. I was looking forward to a relaxing massage, but what I received was anything but. From the start, my masseuse applied an excessive amount of pressure, digging into my back and neck so intensely that I was in immediate discomfort. I repeatedly tried to communicate that the pressure was too much, but due to a clear language barrier, I don’t believe she understood me. Unfortunately, she continued with the same level of force, and the pain became unbearable. I ultimately had to stop the massage early because I couldn’t take it anymore. When I sat up, I felt extremely dizzy and lightheaded, to the point where I had to lie back down for a moment just to regain my composure. Now, four days later, I am still experiencing significant pain, especially in my neck and upper back. If this discomfort doesn’t subside soon, I may need to visit an urgent care clinic to make sure I haven’t sustained a serious injury. While I understand that this spa offers lower-priced services, the quality of care and the lack of communication make it completely not worth it. A massage should leave you feeling relaxed and rejuvenated, not in worse condition than when you arrived. I rarely leave reviews, but this experience was so bad that I feel obligated to warn others. If you’re considering getting a massage here, I highly recommend looking elsewhere for a place that prioritizes customer comfort and safety.
Mar 17, 2025 · private accountGo here at least once a months. Place is clean, team is professional, and the massages are great (especially if you like firm pressure). Can’t beat $76 for a 90 minute massage!
Jan 07, 2025 · Jacki TomeiThis is my go to massage spot!! Don’t be fooled by the location, price, or space, ok? I’m telling you these are professionals!! I’ve been over 15 times with many different masseuses and all were excellent!
Jan 28, 2025 · Raven HughesI went to Angel Hands Wellness for my first massage in two years, because I've been having a lot of pain in my shoulders and wanted to treat myself for my birthday - while also not breaking the bank. Based on reviews and their pricing menu, I was really looking forward to the experience. I showed up (with an appointment) and they didn't have any sort of check in process - I'm not really sure what the point of making an appointment is, they never asked my name and asked all of the questions I had already filled out online. They also didn't have any health or waiver forms to fill out, which I've never experienced anywhere else I've received a massage and kind of feels concerning for everyone involved. But I looked over that, thinking maybe it's just that I'm not originally from NYC and don't know how it works here. As the massage went on, however, I realized there's a reason it's so cheap. The massage went back and forth between feeling good to being really bad. And by bad, I mean sometimes very painful and sometimes nothing at all. I couldn't tell at times if the masseuse was good at her job and making mistakes, or bad at her job and accidentally doing things right on occasion. I'm pretty sure you're *not* supposed to put your elbow directly into someone's spine, for example, but at other times she located the crazy knots in my shoulder blade and it felt incredible. I left after my hour and was really dizzy for about 15 minutes which was really unsettling. But eventually I felt fine, and went about my day. As the day went on, though, my back started hurting really badly, worse than when I went in. I thought that this would be much more temporary than it was, because of the pressure and because I hadn't received a massage in awhile. But I had very weird bruises on my back from her elbow - and my back / neck are still in pain (it has been a week). It was not the worst massage I've ever gotten, but it was pretty close. I guess you get what you pay for in this city, and I will make sure to go to an establishment in the future where the staff are clearly trained on human anatomy and massage techniques.
Sep 17, 2024 · HeatherLee HueyWent for a foot massage that was so incredible i added on a body massage too. Wow! They really are attentive and so have always had issues with pressure being too night, except here they did it perfectly! A great price, and it’s super easy to book. Will be back for sure!
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